Our Practice Management packages are the ultimate combination of 'Virtual Reception' and 'Virtual Administration'. You're ready for a specialist team to look after your practice from the ground up. Whether you’re just starting out in private practice, or you’re already established, we’ll tailor a package to suit your needs.

Here’s a sample of our practice management solutions:

  • Complete management of your Client Intake Process, from initial phone call or email to their first appointment
  • Establishment of your online presence through the creation of your business website, Facebook page and other social channels
  • NDIS portal administration (making NDIS service bookings, billing)
  • Practice Reception - Answering your calls, organising appointments and answering enquiries
  • Practice Administration - Transcription, Invoicing, reading and responding to emails, electronic filing, data entry, bank reconciliation
  • Marketing Support - Generation of a regular newsletter, social media content scheduling
  • Generating business performance reports

Why you need our practice management services

Investing in Your Wellbeing and Practice Efficiency

We understand every private practice is different, and faces their own challenges, which is why we have created tailored options for you to work with us. Below are our standard package prices for you to choose from:

Getting Started

550 /month

10 hours of Administrative Support

*No phone answering support

Designed for practices with ADHOC needs



1100 /month

Recommended for businesses seeing NDIS clients.

20 hours of Administrative Support

*No phone answering support


Full Support

1500 /month

Recommended for businesses seeing NDIS clients.

20 hours of Administrative Support

Monthly Planning Meeting (1hr)

Unlimited Phone Answering Support between 9am and 5pm Monday to Friday

An All-Australian team of qualified and experienced Allied Health Receptionists

All calls answered with your business name and preferred greeting.

All appointments maintained directly into your practice management system

Client queries answered

Messages passed to the practitioner (as appropriate/ needed).

Important calendar updates SMS'd i.e. same-day appointment cancellations, same day bookings.

Maintaining your waitlist

Fill Diary Gaps

Daily Call Summary Report with detailed call notes


*Can be substitued for more admin hours


Quit the midnight management

You know those days where you forgo basic self-care to focus on everyone else? It's our mission to help you balance your time between self-care, family and clients.