Can you imagine a day where you don’t have to pick up a phone call, reply to an email or raise an invoice? How many hours would you get back into your day? How much more time would it allow you to spend with your family? How much more organised would it make you feel?

When you engage Pro-Assist to support your practice administration needs, you are giving yourself the opportunity focus on your clinical work, family and self-care.

what we can do:

Every clinic is wildly different in their requirements, so we tailor services to each client. Our most in-demand tasks include:

  • NDIS Administration - Creating Service Agreements, raising service bookings and payment requests.

  • Billing - Raising invoices and issuing the to families and third-party payers.

  • Receipting - Receipting inbound deposits

  • Overdue Accounts - Identifying and following up overdue accounts

  • Client Intake - Issuing Client Welcome Packs, Referral Data entry etc

  • Business Management - Developing policies and procedures, generating regular business performance reports

  • Schedule Management - Developing Term therapy Schedules, in consultation with families for the upcoming school term

Karina has not only streamlined my service but improved my business’s overall efficiency and productivity. She is a invaluable asset to my business and I highly recommend her service.
— Physiotherapist, QLD
My experience with Pro-Assist has been fantastic and life changing. Your work has made a world of difference to my business, sanity and ability to enjoy family life and run a private practice.
— Speech Therapist, Victoria

Why you need our practice management services

Investing in Your Wellbeing and Practice Efficiency

We understand every private practice is different, and faces their own challenges, which is why we have created tailored options for you to work with us. Below are our standard package prices for you to choose from:

Getting Started

$330 /for 5hrs

Designed for businesses with ADHOC needs.

*No phone answering support

*Prepaid hours expire 60 days from purchase date



680 /month

Recommended for businesses seeing NDIS clients and low volumes of calls.

8 hours of Administrative Support per calendar month

200 minutes of Phone Answering Support per calendar month


Full Support

1220 /month

Recommended for businesses seeing NDIS clients.

20 hours of Administrative Support

Monthly Planning Meeting (1hr)

500 minutes of Phone Phone Answering Support between 9am and 5pm Monday to Friday

An All-Australian team of qualified and experienced Allied Health Receptionists

All calls answered with your business name and preferred greeting.

All appointments maintained directly into your practice management system

Client queries answered

Messages passed to the practitioner (as appropriate/ needed).

Important calendar updates SMS'd i.e. same-day appointment cancellations, same day bookings.

Maintaining your waitlist

Fill Diary Gaps

Daily Call Summary Report with detailed call notes


*Can be substitued for more admin hours


Quit the midnight management

You know those days where you forgo basic self-care to focus on everyone else? It's our mission to help you balance your time between self-care, family and clients.